Frequently Asked Questions

Order Online: Ordering couldn’t be easier, just click the “Add to Cart” button alongside the item you wish to purchase and proceed to the checkout when are finished shopping.

Telephone Orders: You may place an order by telephone between the hours of 9.00 a.m. – 4:30 p.m. PST Monday to Friday.

Toll Free in Canada 1-888-221-8833

Canadian Telephone 778-571-1200

Toll free in United States 1-800-994-9097

Fax Orders:

Canadian Fax: 778-571-1202

We accept: PayPal, Visa, MasterCard, American Express, Discover credit cards.

What sort of Guarantee do you make on your merchandise?

At productivefitness.ca we stand behind our products. If for any reason you are not completely satisfied with your order, we offer a 30 day money back guarantee.

How Long Will My Item Take To Ship?

Most Products are shipped out in 1-3 business days. Receipt time is usually 5 business days.

Where will my Item be shipped from?

Your product will be shipped from our Canadian warehouse, or our Washington warehouse based on your location.

How is my Order Shipped?

Most Canadian orders are shipped via Canpar or Canada Post. Most USA orders are shipped via Fed-ex.  We also offer International shipping.